The program of the Ukrainian eCommerce Day conference included a keynote speech, a series of panel discussions, practical cases, and a discussion of applied solutions for the growth of e-commerce businesses. Participants discussed effective digital tools, working with customer data, adapting to new consumer behavior patterns, and the challenges companies face in times of war.
Tetiana Chorna, Vice President and Country Manager of Visa Ukraine, emphasized the key role of payment instruments in creating a seamless customer experience.
“Today, e-commerce has become an integral part of everyday life all over the world. And Ukrainian consumers are also accustomed to the convenience of online shopping. In just a few clicks, the goods are added to the shopping cart and, in Ukrainian realities, they are delivered to the home or the nearest post office the very next day. But between the moment of choosing a product and receiving the desired purchase lies a key stage - payment.”
This focus on payment solutions was one of the leading topics of the event, as convenience, security and speed of payment directly affect the success of an e-commerce business. Meaningful coverage of the conference topics was made possible thanks to the partnership with leading media, information and analytical resources. Web-promo, Netpeak, NABU, Shop-expess, and Prom were the media partners of the event. Media support was provided by Mind, dev.ua, retailers.ua, Fintech Insider, Speka, Kost.media, and ua. news. Fintechly became the analytical partner of the event.